IT Operation/Data Centre Migration Support Engineer

IT Operation/Data Centre Migration Support Engineer 

We are currently recruiting for an IT Operation/Data Centre Migration Support Engineer on a temporary full-time basis for approx. 18 months.

IT Operations:

  • Manage and maintain IT infrastructure, ensuring high availability and performance of systems.

  • Manage and support Windows Server environments.

  • Implement and maintain Active Directory, Group Policy, and other Windows-based services.

  • Troubleshoot and resolve complex Windows-related issues.

  • Oversee the deployment and maintenance of both Windows and Linux servers.

  • Ensure high availability and performance of server infrastructure.

  • Perform routine operational tasks, including patch management, system updates, and backups.

  • Monitor IT systems for performance, identifying and addressing issues proactively.

  • Establish and enforce operational best practices for maintaining system reliability and uptime.

  • Provide technical support and guidance for escalated issues, working closely with the operations and help desk teams.

  • Troubleshoot and resolve technical issues related to VMware, storage, network configurations, and operational failures.

  • Work closely with cross-functional teams, including infrastructure, network, application, and security groups.

  • Provide clear and timely updates to stakeholders, including progress reports and technical documentation.

  • Create and maintain detailed documentation, including design diagrams, runbooks, Low level design documents and migration playbooks.

  • Develop operational manuals and standard operating procedures for IT infrastructure.

 

Data Centre Migration:

  • Design and implement migration strategies for workloads, ensuring minimal downtime and operational impact.

  • Lead the configuration and optimization of VMware environments, including ESXi, vSphere, and related tools.

  • Oversee the deployment and migration of storage systems, ensuring data integrity and compliance.

  • Identify potential risks during the migration lifecycle and IT operations and develop mitigation strategies.

  • Collaborate with network teams to ensure connectivity and proper integration during migrations.

  • Perform detailed assessments of existing infrastructure to plan migration activities based on the business functions.

  • Coordinate between business stakeholders and technical teams and plan the migration approach.

  • Develop comprehensive migration plans, including timelines, resource requirements, and risk assessments.

  • Execute workload migrations using industry-standard tools and methodologies.

  • Validate post-migration performance and troubleshoot issues as needed.


The ideal candidate should possess the following:

  • Bachelor’s degree in computer science, Information Technology, or a related field.

  • Relevant experience in IT infrastructure roles, with a focus on VMware, storage technologies, and IT operations.

  • Certifications such as VMware VCP, VCAP, or equivalent.

  • Significant experience in the retail industry.

  • Proven experience in executing data center migrations and managing IT operational environments in the retail industry.

  • Expert-level knowledge of Windows, VMware technologies, including ESXi, vSphere, and vCenter.

  • Strong expertise in storage systems (SAN, NAS, backup solutions), workload migration tools, and operational management tools.

  • Solid understanding of networking principles, including VLANs, firewalls, and load balancers.

  • Proficiency in project management skills, including planning, scheduling, and reporting.

  • Familiarity with cloud platforms such as AWS, Azure, or Google Cloud.

  • Knowledge of ITIL processes and frameworks for operational excellence.

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